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Customer Appreciation 101

Customer appreciation events, like special sales, lunch & learns or breakfasts, can build excitement about your offerings and foster customer loyalty. Are they a good option for your business? Here’s what you need to know. Who Should Hold a Customer Appreciation Event Customer appreciation events can work for many types of businesses — if there…

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The Messages in Your Invoice

What Your Invoice Says About You I was catching up my books for year-end recently, filing through all sorts of invoices I’d received over past months. Many of the invoices made me chuckle. It seems that many small business owners have no clue how to make a respectable invoice. And the problem is, if your…

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Marketing in Lean Times

When the Going Gets Tough, Let Marketing Maintain Your Strength When the economy falls on hard times, the first move of many business owners is to cut back — and one of the most common places to do so is the marketing budget. This is an ill-advised move that will definitely lower your profits. Maintaining…

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Blogs to Follow

Five Blogs You Should Be Following Now   KISSmetrics Their software promises to “track, analyze and optimize your digital marketing performance,” and, “show you what’s working and what’s not across all campaigns, mobile and web.” The blog is a wealth of information on digital marketing, from Adwords and social media to metrics and marketing budgets….

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Why Build a Newsletter List?

5 Reasons a Newsletter List is Valuable to Any Business When we talk about social media marketing, there is often a heavy focus on Facebook and Twitter, and blogging. I sometimes think that the potential value of e-newsletters is overlooked. Here’s why I’m of the opinion that your newsletter list has value that can’t be…

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Social Influence and The Vote

The Role of Social Influencers on Undecided Voters   Alberta Election 2015 We all live busy lives — carting kids to school and sports, ensuring they’re fed and that they did their homework. All that on top of our ever-demanding careers, and carving out time to do our taxes and cheer on our Calgary Flames!…

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